Communication, engagement and business development

  Posted by: Dental Design      13th December 2023

Justin Leigh, Managing Director of Focus4Growth, will be presenting two sessions in the Business Theatre at BDIA Dental Showcase 2024. One will focus on patient communication, about which he says:

“I’ll present a structured, consultative, ethical sales approach that dentists can utilise when communicating with patients. Attendees will learn practical hints and tips on how to listen effectively, what to ask patients and how to build rapport. The goal is to enable clinicians to help patients confidently commit to treatment.”

Justin’s second session will focus more broadly on how to build a world-class practice. He will provide a framework for enhancing everything from the patient experience to team engagement, quality of leadership and general business management.

Justin adds:

“In two days at this event, I can establish and strengthen relationships that would otherwise take me all year. I love the variety of educational activities, with world-class speakers and content – I always come away with a list of actionable items. There’s a real warmth from attendees, making it an excellent place to expand your network. I have found this a really valuable event in the past so I prioritise this show in the diary every year!”

BDIA Dental Showcase 2024

22^nd-23^rd March

ExCeL London

dentalshowcase.com/register-interest