In it to win it
Featured Products Promotional FeaturesPosted by: Dental Design 18th May 2021
Communication is key for the delivery of successful dentistry and the creation of a workplace that professionals enjoy. This is something that we at Colosseum Dental UK feel very passionately about and we are very proud to have received some amazing feedback from our people during our most recent annual Great Place to Work Survey. Our core values encompass communication and collaboration, and we are always looking for new ways in which to interact with practice teams for the improvement of patient services and professional experiences. This is just one way in which we do this.
Firstly, we were delighted to see the highest participation rate we have ever had for the survey. A massive 82% of our people returned their thoughts, giving us more information than we’ve had before while demonstrating why we care so much about engaging with people in all corners of the business.
Over 70% of respondents believed Colosseum Dental UK to be a great place to work. This was higher than last year despite the hardships of 2020 and a testament to how hard we have worked to continually improve the working environment for our people.
We scored highly for respect and fairness, with the vast majority of our people content in how we recognise and listen to their wishes, views, opinions and ideas, and happy that we treat them fairly
Highlighting the pride of individuals throughout the organisation to be working with Colosseum Dental UK, 76% would outright recommend us to colleagues as a great place to work. This also encompasses the pride our people have in their own work given their environment.
As a business, we were particularly happy to receive a high score for camaraderie – just under 80% of our people shared our sense of community.
The trust index among our people increased for yet another year as well, showing that more and more individuals appreciate our dedication to patient care and protecting their livelihoods. In fact, a massive 81% of participants were confident that we would only make redundancies as an absolute last resort, which speaks volumes given the struggles of the past year for so many dental providers and individuals. Our commitment to job security for every single one of our professionals remains a priority for Colosseum Dental UK and we are pleased that our people feel safe in their roles despite these uncertain times.
All of this is reflected in the growing credibility score – now just under 80% – we have received year on year as well. We understand that actions speak louder than words and are always working hard to make positive changes for our operations and practice teams, so it means a lot that more people are seeing the results of this on the ground. In particular, the survey suggests that our practice professionals are happy that they have competent and approachable management teams supporting them.
Another area really valued by our people was the communication they received from central operations, especially throughout the pandemic. We have made every effort over the last year to do whatever we could to provide the information, help and reassurance needed by our people to continue doing their jobs to the best of their ability. We prioritised the health and wellbeing of our practice teams, and the financial stability of our clinicians.
Some of the comments we received within the Great Place to Work Survey included:
“Very well organised in almost all levels. Trust in people and promotion of fairness and the importance of meeting targets.”
“People recognise you, you are not just a number to make money. People appreciate your work.”
“The exec team are approachable which is often not the case in many organisations, so we are lucky to have a friendly, down to earth atmosphere a lot of the time.”
As they say, you have to be in it to win it. At Colosseum Dental UK, we are thrilled that so many people engaged with our latest Great Place to Work Survey. We are using the feedback to make further improvements to in the coming month, but we are very proud to have received such amazing results – especially during such a difficult time.
For more information about Colosseum Dental, please visit www.colosseumdental.co.uk/careers
#WeCareMore
Author: Mike Clare, Chief executive Officer of Colosseum Dental UK
