Excellent service – even after 10 years

  Posted by: Dental Design      9th February 2022

Dr Michael Jones has been a very happy user of the Carl Zeiss OPMI Pico microscope, which he purchased through Nuview 10 years ago. He comments on how he has found the equipment during this time:

“The microscope is completely integral to my work as an Endodontic Specialist. The magnification and light quality allow me to deliver the full spectrum of specialist endodontic referral services – I simply couldn’t work without it.

“The incredible reliability and quality of the equipment has been impressive and one of its biggest selling features. This is so very important as you have lots of back-up equipment, but you’re unlikely to have another microscope sitting around in reserve. Working clinically and on referral, both patients and referring practitioners depend on you; malfunctioning technology can have a massive impact on your clinical workflow. Compared to other brands I have used, I also prefer the ergonomics of the Carl Zeiss microscope.

“The quality of the microscope meant that I hadn’t had a single problem in 10 years of use. It wasn’t until I recently moved practice that I had any reason to contact Nuview – something went amiss during transport of the microscope to the new practice and the light source didn’t work at the other end. Even after 10 years, I reached out to John Woods at Nuview late on a Friday evening and I still received an immediate response. He was even willing to give up time on the Saturday morning to talk me through a temporary fix to ensure no downtime and no patient cancellations for Monday. This speaks volumes for how much effort he puts into looking after customers – it is excellent service and I couldn’t fault it.”

For more information please call Nuview on 01453 872266, email info@nuview-ltd.com, visit www.nuview.co or ‘like’ Nuview on Facebook.