Making notes simple since day one

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Posted by: Dental Design 18th June 2023

Dr Sohail Ahmed graduated during the pandemic, and was recommended Kiroku before he’d begun his career. He was aware that many dentists spend a lot of time note taking, and wanted to find a more efficient way to take notes.

Sohail has been using Kiroku to automate and streamline his note-taking since he joined practice as a newly qualified dentist. This was his experience of using Kiroku on his first day as a dentist:

“It was a massive help! My first day felt like jumping in at the deep end so Kiroku helped a lot. The templates provided on Kiroku gave me a structure to follow which guided me in my examinations. This helped me to shape my workflow and supported best practice, giving prompts to help me to follow a logical order during appointments. It also helped to make sure nothing was missed!”

Sohail has also had a great experience with the Kiroku team so far:

“I have been providing feedback to Kiroku since day one. I was able to interact with the development team to offer insights and suggestions. They were happy to listen, and a number of my suggestions were implemented in a short period of time. For example, to begin with, I found it difficult to navigate and switch between templates, and they later added the ability to import a template whilst taking notes. This streamlined the process and saved me time, which has been especially important to me in general dentistry due to the high patient turnaround.

“And the customer service team is excellent. They have a ‘live chat’ on the website at all times when using the platform, so any time I have a query I send a message and get a response quickly. It’s a very good service.”

Sohail has been able to find a template for everything he needs:

“More Kiroku templates have been added over time, and I’ve been able to find one for everything I’ve needed so far. They’ve even added templates for specific treatments, like tooth whitening for example. I use these as a guide for treatment workflows, rather than spending lots of time researching best practice for each treatment.

“The templates prompt you for everything, ensuring you don’t forget to mention anything, so even when time is tight or you become accustomed to your workflow, you don’t get flustered or complacent. This ensures that things which would perhaps seem obvious to a dentist who performs essential dental treatments on a daily basis, are always mentioned to or discussed with a patient, every time.

“I would recommend Kiroku to colleagues because, even though a new platform may take some getting used to, it’s worth it. Kiroku is addition based, rather than subtraction based. This means that everything entered on your patients’ notes are specific to them. This eliminates the potential issue of forgetting to remove information that is irrelevant to your patient, which could carry legal risks.

“I would, and have already recommended Kiroku to colleagues.”