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  Posted by: Dental Design      5th November 2024

How is your practice currently marketing to new and existing customers – though social media or instant messaging? It’s time to go back to basics and learn from Phone School with Prav Solanki, the exceptional course from the IAS Academy.

Prav lends his expert business experience and insights to delegates, helping them recognise how to break the taboo of call-led sales and make it an effective method for driving patients into practice appointments.

Delegates will learn the importance of designing a phone workflow, structuring calls, and tracking call quality. Your learning will be put to the test with live ‘mystery patient’ calls, which are analysed for personalised feedback before you return to your practice.

Training is suitable for clinicians, front-of-house staff, nurses and TCOs – consider training members of your practice to hone your call-led sales approach for the future.

To learn more about leading IAS Academy courses, contact the team today.

 

For more information on upcoming IAS Academy training courses, please visit www.iasortho.com or call 01932 336470 (Press 1)


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